E-Journals Help Files and FAQ:

• How far back will the archive go?
• Where can I find a list of the journals?
• What will it cost?
• How can we request a quotation for the purchase option?
• Can we purchase archival issues of  journals we are not currently subscribing to?
• Will the archives of any titles be added at a later stage?
• Is Brill including archival content for titles you have taken over from other publishers?
• If Brill sells a journal to another publisher, what archival access rights will we have?
• How will Brill ensure that the archive of Brill’s journals will remain available?
• Will we have perpetual access, even if we stop subscribing to a Brill journal title?
• Where will we be able to access the journal archive?
• Will the archival issues appear alongside our other Brill journal content on IngentaConnect?
• Will the archival issues have the same functionality?
• How do we set up online access to our Brill journal subscriptions?
• Do we need to quote the Ingenta CID number and the Brill customer number with each order for the purchase option?
• Can we set up  trial access to archival content?
• Will we be able to access Brill’s archival journal issues via online journal gateways?
• Who should we contact for more information ?

• How can I subscribe to (online) journals?
• I am a member of a library consortium. How can we access Brill's journals ?
• How can I set up online access?
• I have difficulties obtaining online access. Who do I contact?
• Can I purchase a single article?
• Are your online journals available for use at multi campus sites?
• Is our institution allowed institution wide access?
• Is there an institutional site license that must be completed to gain access to the online versions of Brill journals?
• To which volumes do I get online access when I take out a subscription?
• Do I keep online access when not renewing my subscription?
• What is your policy concerning individual subscription rates?
• What are your postage rates for journals?
• Is pre-payment required?
• Which volumes can I obtain through Brill?
• What is your policy concerning claims of non receipt?
• What is Brill’s policy regarding inter-library loan (ILL) and article output/copying?
• How far back do Brill’s online journals go?
• Do you provide usage statistics?
• What is CrossRef and is Brill a participant in the initiative?

Q. How can I subscribe to (online) journals and the Brill Journal Archive Online?
A. Brill journals (including imprints Martinus Nijhoff Publishers and VSP) are available as print+e or e-only versions. From 2010 a print-only version is also available. The following journal is not available online: Science of Religion
Subscription orders for all journals should be sent to your subscription agent or directly to:
BRILL, c/o Turpin Distribution, Stratton Business Park,
Pegasus Drive, Biggleswade, Bedfordshire, SG18 8QB, United Kingdom
Tel: +44 (0) 1767 604954; Fax: +44 (0)1767 601640
E-mail: brill [at] turpin-distribution [dot] com

For the online edition of the Index Islamicus as well as purchasing the Brill Journal Archive Online (complete collection or subject-specific collections), please contact our sales-nl [at] brill [dot] com (sales department.)

Q. I am a member of a library consortium. How can we access Brill's journals ?
A. For consortia access to Brill journals, please contact the Brill sales team:
The Americas: endres [at] brill [dot] com (Ellen Endress)
Europe, UK, and Australia/New Zealand, Asia and Middle East: nieuwenhuyzen [at] brill [dot] com (Veronica van Nieuwenhuyzen)

Q. How can I set up online access?
A. Please click here and follow the instructions for either institutional or individual registration.

Q. I have difficulties obtaining online access. Who do I contact?
A. Please contact the helpdesk of Ingenta: help [at] ingentaconnect [dot] com

Q. Can I purchase a single article?
A. Individual articles from our journals are not available in print.
However, you can purchase individual online articles (if available). Please go to our online journals page and select the journal issue in question by browsing and then select the article that you wish to obtain. When clicking on “view” you will be guided through the purchasing process.

Q. Are your online journals available for use at multi campus sites?
A. Access for remote users and a range of IP addresses are possible and acceptable to us for academic users.
Corporate subscribers who wish to obtain a multi-site license should contact our sales department for a detailed quotation.

Q. Is our institution allowed institution-wide access?
A. Institutional subscribers are allowed institution-wide access.
This user should register an IP range with Ingenta so that only employees who are accessing from workstations within this range gain access to the online journals and staff at the institute would automatically gain access to the subscriptions due to being IP authenticated.
The subscriber can register an IP range at http://www.ingentaconnect.com/register/institutional

Q. Is there an institutional site license that must be completed to gain access to the online versions of Brill journals?
A. We do not have a license for institutional access. We use the standard terms and conditions offered by Ingenta, as we are hosted by Ingenta.
For the Brill Journal Archive Online, purchase option a license must be completed.

Q. To which volumes do I get online access when I take out a subscription?
A. With a subscription you get access to current content (published from year 2000) as well as archival content (all content published before year 2000).

Q. Do I keep online access when not renewing my subscription?
A. After canceling a subscription, you get perpetual access to the volumes you subscribed to from current content (i.e. content published from year 2000).

Q. What is your policy concerning individual subscription rates?
A. We have individual rates for the current volume of most of our journals. To qualify for reduced subscription prices for individuals, subscription orders from individuals must be ordered for a private address and must be paid for by an individual and may not be paid for by institutions or by organizations. Individual rate subscriptions do not include online access.
Our complete Journals price list for 2013 is available in excel format.

Q. What are your postage rates for journals?
A. All journals are sent by priority. Prices include shipping and handling costs.

Q. Is pre-payment required?
A. Please note that in case of a subscription pre-payment is required. Dispatch of issues and/or electronic access will commence only after correct payment has been received.

Q. Which volumes can I obtain through Brill?
Access to all online back files is included in active subscriptions.
Print versions of only the current year plus the two previous years are available from Brill, and can be ordered from the ordering address given above.
For print versions of previous volumes please contact:
(All journals under the imprint of Martinus Nijhoff Publishers plus Arab Law Quarterly and Islamic Law and Society): William S. Hein & Co., Inc., 1285 Main Street, Buffalo, NY 14209 – http://www.wshein.com/
or
All journals on Brill’s home page: Periodicals Service Company, L.P., 11 Main Street, Germantown, NY 12526, USA, http://www.periodicals.com/

Q. What is your policy concerning claims of non receipt?
A. Claims for missing issues will be met, free of charge, if made within three months of dispatch for European customers and five months for customers outside Europe. In the year following publication, replacement copies may be purchased at the respective single issue prices.

Q. What is Brill’s policy regarding inter-library loan (ILL) and article output/copying?
A. Brill grants libraries the right to use articles from journals to which the library has a subscription as source material for interlibrary loans subject to the following conditions:
The interlibrary loan request comes from an academic or other non-commercial, non-corporate research library located in the same country as the subscribing library.
The purpose of the request is research or private study and not commercial use.
The subscribing library shall not honor requests from for profit companies or directly from individuals.
The subscribing library sends the requested article to the requesting library by post or fax or secure transmission, using Ariel or its equivalent, whereby the electronic file is deleted immediately after printing.
The subscribing library shall not advertise the possibility of making interlibrary loans.

Q. How far back do Brill’s online journals go?
A. The archive goes back to Volume 1, Issue 1 for most journals and will include all content published up to year 2000. Current content is all online content published from year 2000.

Q. Do you provide usage statistics?
A. Yes. You can obtain usage statistics, which are COUNTER compliant, through the IngentaConnect web site.

Q. What is CrossRef and is Brill a participant in the initiative?
A. More information about CrossRef can be found here. Brill is a member of CrossRef.