Frequently Asked Questions

Brill has a comprehensive range of services and offers for Trade Partners and Booksellers and Agents. Please visit our Trade section for more details, which includes information about products and catalogs, ordering via EDI, Brill Onix Feeds, etc.

Brill has a comprehensive range of services available for Librarians. Please visit our Librarians section for more details, which includes information about licensing and subscription, help files for online resources, journals and CD Roms, The Brill Journal Archive Online, Marc Records and Opac Integration, etc.

Your order will be ready for dispatch within 72 hours (after being processed and double checked for stock availability). If you have any queries you should contact brill@turpin-distribution.com. If there is a problem with your order, our customer service team will contact you within 36 hours to discuss the problem and advise accordingly.

Under normal circumstances, delivery to Europe takes between 7 -10 working days after dispatch and ROW 10 -21 working days. Please get in touch with brill@turpin-distribution.com if you require further information.

We have compiled an extensive Help File and FAQ for E-Journals on this dedicated page here.

If you wish to ask further questions about adopting one of Brill's books as a required text book please contact CourseAdoption@brill.com.

Turpin

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BI

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Brill's Leiden Office will be closed on the following dates:

Good Friday
Friday 29 March
Easter Sunday
Sunday 8 April
Easter Monday
Monday 1 April
Queen's birthday
Tuesday 30 April
Ascension Day
Thursday 9 May
Ascension Day (observed)
Friday 10May
Whit Monday
Monday 20 May
Leidens Ontzet
Thursday 3 October
Christmas
Tuesday 24 December - office closed at 4.00 pm CET
Christmas
Wednesday 25 December
Boxing Day
Thursday 26 December
New Year’s Eve
Tuesday 31 December office closed at 4.00 pm CET

Brill’s Boston office will be closed on the following dates:

New Year’s Day 2013
Tuesday, January 1st
Martin Luther King Day
Monday, January 21st (observed)
President’s Day
Monday, February 18th
Patriot’s Day
Monday, April 15th
Memorial Day
Monday, May 27th (observed)
Independence Day
Thursday, July 4th
Friday, July 5th
Labor Day
Monday, September 2nd
Columbus Day
Monday, October 14th (observed)
Thanksgiving Day and after
Thursday, November, 28th
Friday, November 29th
Christmas Day
Wednesday, December 25th
New Year’s Day – 2013
Tuesday, January 1st

You may use the webform on our Contact page to send your query to us where it will be redirected to the appropriate party for a timely response.

Alternatively, you can browse our Contact page, which lists the contact information for our offices worldwide, distributors, departments, aquisition editors, sales managers and contacts, and sales representatives, and directly contact the appropriate party.

Files

A listing of all available help files for users is found here.

A listing of all help files for librarians is found here.

You can also contact support@brill.nl

Fonts

The recommended font is BrillOnline. Alternatively, any font with good Unicode support will give you all the characters you need. Such fonts include Gentium, Arial Unicode MS and Lucida Sans Unicode.

Brill Special Characters list most of the characters with their Unicode entity name, used in various Brill publications, in print as well as online.

A special note for users that browse or search Brill's Jacoby Online. Some articles contain texts in Syriac characters. For Syriac, Brill advises the Unicode font Meltho, kindly supplied by Mr. Kiraz. You can find Meltho file here.

Further information about fonts and Unicode can be found at Unicode web site or at Alan Wood's Unicode Resources.

If there is any matter not covered in our Author Gateway section. You can also contact your Acquisitions Editor for further advice.